Yudoyu always has FREE SHIPPING!
We are a small business and at this time cannot process returns for opened or partially used products.
However, purchases CAN BE returned if the product packaging is unopened and returned within 30 days of receipt. We will issue a full refund for the product price to your original method of payment. For returns, please email hello@yudoyu.com with your order number and the item(s) which you are looking to return. Our customer service team will email you a form to include in your shipment. The refund will be processed back to the original form of payment, and we are not able to make any exceptions. Returns will be shipped to the warehouse of the hosted brand. Return shipping costs are the responsibility of the customer.
To initiate a return purchased online, please send an email to hello@yudoyu.com. Shipping charges incurred for returning any items will be the responsibility of the customer.
Yudoyu has free shipping for all orders so you did not pay shipping with your purchase. We will give you a full refund for your unopened product. Shipping charges incurred for returning any items will be the responsibility of the customer.
At this time, we are not able to process exchanges for online purchases.
We process returns as quickly as possible but can take up to two weeks from receipt delivery for your return to be completed You will receive an email notification letting you know your refund has been processed.
No, all clearance items or marked-down merchandise is final sale and cannot be returned or refunded.